How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches Addsanime Plumbing to be treated fairly and honestly. If something went wrong, tell us. This page shows how to file a complaint and what comes next. It is a general template, not legal advice.

What You Can Bring to Us

You can write to us about:

• Your experience when you called or contacted Addsanime Plumbing
• The way your personal information was handled
• Anything on this site that seems unclear or wrong
• The conduct of a plumber we connected you with

If the Issue Is With a Provider

Plumbers in our network run their own businesses. They are responsible for their estimates, prices, work and customer service. If you have a problem with work done in your home, the usual first step is to raise it with the plumber directly and keep a written record.

Please still tell us. Feedback about providers helps keep our network honest, and providers who repeatedly fall short of what we expect may be removed from it. Keep in mind that Addsanime Plumbing cannot settle contract disputes, refund money for a provider's work or make decisions for a provider.

How to File

Email contact@addsanime.garden and include:

• Your name and the easiest way to reach you
• The date you contacted us or the plumber
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what you would like us to do

After You Write

We will confirm we received your complaint by email, usually within a few business days. We will look into what happened, which may mean talking with the provider. Then we will reply with what we found and any steps we plan to take.

Still Not Happy?

If our answer does not satisfy you, reply and ask us to take another look. You may also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau. For problems with the plumbing work itself, a state or local plumbing licensing board may be able to help.

Contact

Email: contact@addsanime.garden